FAQ
​How Do I Place An Order?
Contact me via the website submission form. I'll work with you one on one to design your perfect tote.
You may also purchase one of my purses in the SHOP tab. Those are previously made designs I'm able to
re-create for you. Those are made to order but can give you a starting point on where to go with your own design. Because most items are made to order, please allow 1-2 weeks for item to ship. If you need a rush order, please contact me, and I will do everything possible to accommodate your request.
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Payment and Shipping
Down payment is required to get start the design process. $100 down through Venmo or PayPal.
Paypal sk.burton@hotmail.com // Venmo @steffanikburton NOTE: Design process for reference.
Contact me and we can figure out what works best for you. At completion of your custom order, the remainder of the balance is due before shipping. Bag will ship FED-EX.
​A Note about Leather Hides
Because all leather hides are unique, each bag will have it's own natural characteristics. I take pride in inspecting each piece of leather before use for quality and uniformity, but sometimes beauty marks and wrinkles in the skin will be present, making each bag, one of a kind. Some may even have a brand or a tannery stamp. I leave these because I feel they tell a story and each one is unique. Please be aware that dark colored clothing can discolor leather. Makeup, oils, and some liquids can also stain leather. If staining does occur, bring bag to a professional leather cleaner for best results.
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Returns & Refunds
All custom order sales are final - No returns. Kindly note I am not responsible for lost or stolen packages at the fault of shipping carrier. Please contact me if an issue arises. I am reasonable and will do everything in my power to keep my customers happy.